Helpdesk Support & Sales Consultant

Helpdesk Support & Sales Consultant

About the role

Job Overview:

Type: Full time

Location: Hybrid Remote

Reward: £22,000 per annum

In this role you will:

We are looking for somebody with:

Desirable, but not essential:

How to apply:

Email your cover letter and CV to: careers@absolutepayments.com

What we expect from you:

Technical knowledge

APS Customer Experience Agents are strategic thinkers that understand the big picture of where the organisation is going and how all the different parts are interconnected.

Tenacity

As a APS Customer Experience Agent, tenacity is required to get the job done thoroughly and accurately.

 

High-level professionalism

As a customer service professional, a APS Customer Experience Agent needs to be familiar with technical and industry knowledge in order to help customers make informed decisions and troubleshoot any issues. Agents should be up-to-date on all product processes, product and service usage, and company policies.

Positive attitude

For APS Customer Experience Agents a positive attitude keeps everyone trying new things, feeling brave about brainstorming new ideas, and makes people feel excited to go to work with their co-workers.

Disclaimer:

Absolute Payment Solutions is committed to the principle of equal employment opportunity for all employees, and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Absolute Payment Solutions are without regard to race, color, age, religion or belief, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Absolute Payment Solutions has a zero-tolerance policy against discrimination or harassment based on any of these characteristics. This includes recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.