Adding live chat to your website is simpler than ever!
Our live chat system was designed with user-friendliness in mind. Our main goal is to offer a user-friendly system to businesses in order for them to be able to offer high level customer support and have more happy customers.
Installation of our live chat service is really simple and it can be performed by people with limited or no technical knowledge at all. The application we have developed for Salesforce makes the whole process even more convenient.
Respond to chats directly in Salesforce
Full history log with PDF transcripts
Creates or Links to existing Contacts or Person Accounts
Choose your operating hours
View previous correspondence directly from the chat
Send pre-generated responses
Fully configurable styling to match your brand
Create cases, tasks and notes directly from the chat window
Run reports on web chat response times
Add quick action buttons from the chat window for your team
Make Chat Window match your brand!
With ChatBox it is very easy to choose your colours through a big palette and select the one which fits your brand better.
Add photos to your every live chat user and make it look more user-friendly.
Contact us
Schedule a callback with one of our expert team
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Your benefits:
- BACS Approved Software
- UK Based
- Knowledgeable Team
- Open API
- Secure & Compliant
- Flexible Solutions
What happens next?
1
We schedule a call at your convenience
2
We hold a discovery and consulting meeting
3
We prepare a proposal